Troubleshooting Unopenable Premium Crates in PUBG

Have you been one of the lucky PUBG players who received premium crates, only to find out that you can't open them? Don't worry; this guide will help you troubleshoot the issue and find a solution.

What Could Be Stopping You from Opening Premium Crates?

There are several reasons why you might be encountering the problem of unopenable premium crates in PUBG. This article will explore the most common reasons and provide you with actionable steps to resolve them.

Missing Keys

Premium crates require specific keys to open, just like accessing a treasure box. Ensure you have the corresponding keys in your inventory. If you're missing the keys, you won't be able to open the crate. Check your inventory and make sure you have all the necessary items to unlock your prize.

Inventory Limit

Your inventory might be full, preventing you from opening the crate. If this is the case, you need to free up some space. Use or discard items in your inventory to create more space. Once you have some room, you should be able to open the crate.

Server Issues

Technical glitches or server problems can also cause issues with opening crates. If your internet connection is stable and your inventory and keys are correct, it might be worth waiting a while for the servers to stabilize. Sometimes, these issues resolve themselves over time. If the problem persists, you might want to connect with PUBG support for further assistance.

Account Restrictions

Your account might have been flagged or restricted in some way, preventing you from accessing certain features, including opening crates. If you're unsure about your account status, check the PUBG forums or contact the customer support team to see if your account has any restrictions in place.

Game Updates and Maintenance

Game updates or maintenance can temporarily disable certain features, such as opening crates. PUBG developers perform maintenance regularly to improve the game's performance and fix any bugs. If you've recently received an update, it might be causing the issue. Wait for the next update or check the game's changelog for any information about crate-specific updates.

When Premium Crates Are Not Available

There might be times when the premium crate is not available in your crate section. This is usually because the game developers are rotating crate types to keep the game fresh and exciting. If this is the case, you will have to wait for a new set of premium crates to be released. Typically, this happens every 10 to 14 days. During this time, you can focus on collecting UC (University Coin) to open other crates and get ready for the next set of premium crates.

If you missed out on opening your current premium crate, fear not! You might be eligible for a Premium Crate Coupon. These coupons can be redeemed when the premium crates are available again. However, if the time period of the last premium create has expired, you won't be able to redeem the coupons until the next set of premium crates is released. The next set of premium crates is expected to return on the 21st of June. Use this time to collect as many coupons as you can to prepare for the big reveal.

In conclusion, if you're facing issues opening your premium crates in PUBG, make sure to check if you have the necessary keys, check your inventory space, and ensure there are no server issues or account restrictions. For more information, you can always check YouTube, where many YouTubers provide updates on what to expect in the next set of premium crates.